Privacy
Privacy
Last updated 27 September 2026.
Axiom Studios builds websites for local businesses. This page explains what we collect, why, who helps us handle it, and how to ask us to change or delete it. We handle personal information in line with the Australian Privacy Principles.
If we called you
We find businesses through their public Google Business listing. From that listing we keep the business name, trade, suburb, phone number and the listing's ID. Before we call, we check the number against the Do Not Call Register.
Calls are made by Jack, an AI assistant for Axiom Studios. Jack will always tell you he is an AI if you ask. We do not record the audio of calls. The call is transcribed as it happens so Jack can respond, and our voice provider deletes the transcript after 7 days. From each call we keep only the result: whether you want the demo, your first name if you gave it, the mobile number or email you gave for the link, and a callback time if you asked for one.
Your free demo
Your demo site is built from your Google listing. Your reviews and photos are shown live from Google each time the page is opened; we do not copy or store them. The demo is not listed on search engines. It expires 14 days after we text you the link, and a demo we never sent is deleted within 21 days.
Texts
We only text you the demo link after you say yes on the call, and at most one reminder if you have not opened it. Reply STOP to any text and we will not text you again.
If you buy a site
To build and run your site we keep your name, business name, email, phone, your answers to the onboarding form, the photographs and content you send, and your domain details. Payments are handled by Stripe. We never see or store your card number. We keep billing records for as long as tax law requires, currently five years.
Enquiries sent through your site
When a customer uses the enquiry form on a site we built, the message is passed straight to your email. We do not keep the message. Our email provider keeps a delivery log, including a copy of the message, for up to 45 days, then deletes it.
Who helps us
We use these providers, and share only what each one needs:
- Stripe, for payments
- Twilio, for phone calls and texts
- ElevenLabs, for the AI voice and call transcription, and the language model it runs on
- Google, for business listing data
- Postmark, for email
- Vercel, which hosts our site and the sites we build
- Notion, where we keep our records
- GitHub, which runs our nightly jobs
- Anthropic, whose AI tools we use to help build sites
Some of these providers store data outside Australia, mainly in the United States.
Cookies
This site does not use advertising or tracking cookies.
Not interested?
Tell Jack on the call, reply STOP to a text, or email us. We will add your number to our own do not call list and never call again. We keep the number on that list only so we know not to call it.
See, correct or delete your information
Email hello@axiomstudios.com.au and tell us what you would like. We will reply within 30 days. If we cannot delete something, for example billing records we must keep for tax, we will tell you why.
Complaints
Contact us first at hello@axiomstudios.com.au and we will try to put it right. If you are not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Contact
Axiom Studios, Central Coast NSW. ABN 79 569 697 340. hello@axiomstudios.com.au. Phone 0468 164 280.